— Product · AI Cashier

The cashier still cashiers.
The AI does the rest.

A computer-vision layer sitting above your existing POS counter. The AI sees what's on the counter, identifies items at a glance, catches scanning errors and ticket-switching fraud, surfaces upsells in real time, and recognises returning customers as they approach. Faster lines, fewer mistakes, more revenue per basket.

Explore the flow
How an AI-assisted transaction flows

Six steps. The cashier stays in the loop.

The AI Cashier doesn't replace your staff. It rides alongside them, watching the counter, surfacing decisions, and catching what the human eye misses on the tenth hour of a shift.

Step 01

Customer arrives

AI identifies returning member

Step 02

Items placed downc

Camera identifies every SKU

step 03

Cashier confirms

Tap or override on screen

step 04

Upsell surfaced

Smart suggestion to cashier

Step 05

Pay

Card, e-wallet, QR, cash

step 06

Audit logged

Camera footage + receipt linked

— Five AI capabilities

What the AI

actually does.

AI Cashier isn't a single feature. It's five computer-vision capabilities running together above the existing POS counter. Item recognition, ticket-switch detection, upsell prompting, customer recognition, and audit-grade footage linking. Pick the ones that matter for your operation.

Capability 01 · item recognition
Capability 01

Item Recognition.

The camera identifies every item placed on the counter. SKU, quantity, variant, all in real time. Cashier confirms with a tap. Faster than barcode scanning for fresh items, packaged items, and irregularly-shaped goods where barcodes are slow or unreliable.

  • Recognises packaged, fresh, & irregular SKUs
  • Multi-item simultaneous identification
  • Faster than barcode scan on bulk produce
  • Learns your catalogue over time
  • Falls back to barcode scan for ambiguous items
  • Cashier always confirms before checkout

Vision-first
Recognition

Cashier-confirmed
Workflow

Capability 02 · Ticket-Switch Detection
Capability 02

Ticket-Switch Detection.

One of the oldest retail-fraud techniques: a customer (or an insider cashier) swaps a barcode label so a high-value item rings up as a low-value one. The AI sees what's actually on the counter and compares it to what's scanning. Mismatch flags an alert before the receipt prints.

  • Compares visual SKU to scanned SKU
  • Real-time mismatch alerts
  • Catches barcode-swap fraud
  • Catches scan-skipping (sweethearting)
  • Per-incident audit trail with footage
  • Cuts shrinkage at the till
Anti-fraud
At-counter

Pre-receipt
Catch

Capability 03 · Smart Upsell

Capability 03

Smart Upsell.

Based on the basket on the counter and the customer in front of the cashier, the AI surfaces one relevant upsell or add-on. Discreet, on the cashier's screen, not the customer's. Cashier decides whether to mention it. Lifts basket size without the awkwardness of scripted upsell prompts.

  • Basket-aware suggestions
  • Customer-aware where loyalty data exists
  • One suggestion at a time, not a list
  • Cashier-screen only, customer doesn't see
  • Tracks conversion per cashier & per suggestion
  • Replaces scripted upsell training

Cashier-side
Suggestion

Conversion-tracked
Metrics

Capability 04 · Customer Recognition
Capability 04

Customer Recognition.

For loyalty-program members who've opted in, the AI recognises them as they approach the counter, surfaces their tier, recent purchases, and any unredeemed rewards on the cashier's screen. The cashier greets them by name. The interaction feels personal, even on a busy shift, without the customer having to dig out a card.

  • Opt-in loyalty-program recognition
  • Tier, recent purchases, unredeemed rewards
  • Surfaces on cashier screen pre-transaction
  • Personalised greeting at scale
  • Falls back to phone-tap if opt-out
  • Privacy-first: opt-in only, never compulsory

Opt-in only
Privacy stance

Loyalty-tier aware
Recognition

Capability 05 · Audit-Grade Footage
Capability 05

Audit-Grade Footage.

Every transaction is linked to the corresponding camera footage. If a refund dispute, fraud investigation, or compliance audit needs to look back at a specific receipt, the AI Cashier surfaces the exact footage in one click. No scrubbing through hours of video. The receipt is the timestamp.

  • Per-transaction footage linking
  • One-click receipt-to-video lookup
  • Disputed-refund replay in seconds
  • Compliance & AML investigation ready
  • Retention configurable per jurisdiction
  • Pairs with OmniLink MS receipt archive

Receipt → Video
One-click

Audit-ready
Linked archive

Also worth noting

Where AI Cashier plugs in.

AI Cashier rides on top of your existing POS counter. It doesn't replace it. It leans on every other layer of the EASI ecosystem.

Rides on EASI POS

AI Cashier is an add-on layer above the existing EASI POS counter. Same transactions, same reports, smarter eyes.

Pairs with Self-Service Kiosk

Kiosks for self-service customers, AI Cashier for the staffed lanes. Two AI surfaces, one ecosystem.

Audit linked via OmniLink MS

Receipt archive in OmniLink MS, footage archive in AI Cashier. One-click receipt-to-video lookup.

Same counter. Smarter eyes.

From a single-lane pilot to a chain-wide AI co-pilot rollout, let's walk through how AI Cashier fits above your existing POS counter. 

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