Cinema
Current Cinema Tech Trends & Gaps
The cinema industry has always been constantly innovating and adapting to the ever-changing consumer demands. The COVID-19 pandemic however, has forced the industry to accelerate the adoption of technology solutions to provide a safer and more convenient movie-going experience for customers.
Trends
One of the current tech trends in the cinema industry is the shift towards adopting a contactless solution. Customers are now able to purchase their tickets, order their favourite food & beverage, and make payments without the need for physical contact. This not only provides a more hygienic experience for customers but also allows cinemas to streamline their operations and reduce costs.
Another trend is the adoption of online ticketing, which has become a must-have, as customers prefer to plan in advance by purchasing their tickets and meals (including bundling) to avoid waiting queues at the cinema. This provides a seamless and convenient experience for the customers.
General Gaps
However, there are also some gaps when it comes to operating a cinema from a technology solution point of view. One of the major gaps is the reliance on legacy systems that are outdated and is not able to keep up with the current trends and demands. Upgrading these systems can be both expensive and time-consuming.
Security and privacy are also major concern as cinemas collect more customer data. Cinemas would need to ensure that the solutions they use, have robust security and privacy measures in place to protect the customer's information.
Finally, not all customers have equal access to technology, and some may be left behind as cinemas invest in more digital solutions. Cinemas need to ensure that their technology is both easily accessible as technical difficulties can cause frustration and inconvenience for customers.
In conclusion, while there are some gaps in cinema technology, the industry is constantly innovating and adapting to changing consumer demands. With the adoption of new technologies and the investment in existing ones, cinemas are able to provide a better movie-going experience for customers, and stay relevant in an increasingly digital world.
What to expect in a Cinema Management Software
Cinema management software is a software solution that is designed to help cinema operators manage and optimize their operations. The software solution typically includes several features and functions that enable cinema operators to efficiently manage all aspects of their cinema's operations, including:
- Ticketing and Concession Sales: This feature allows cinema operators to manage ticket & concession sales, pricing, and availability. It also enables cinema operators to manage box office operations, including cash management and reconciliation.
- Scheduling and Showtime Management: This feature allows cinema operators to manage film scheduling, showtimes, and availability. It also enables cinema operators to schedule special events and promotions.
- Inventory Management: This feature allows cinema operators to manage inventory, including concessions, merchandise, and equipment. It also enables cinema operators to track inventory levels, sales, and reorder points.
- Customer Relationship Management (CRM): This feature allows cinema operators to manage customer data, including customer's contact information, preferences, and purchase history; and thus allowing cinema operators to create and manage their customer loyalty programs and promotions.
- Reporting and Analytics: This feature allows cinema operators to track and analyze key performance metrics, including ticket sales, attendance, and revenue. It also enables cinema operators to create custom reports and dashboards to monitor performance and ultimately an informed decision making process.
- Integration with other systems: Allows cinema operators to extend the value chain of their cinema management software to other systems, including accounting software solutions, point-of-sale (POS) solutions, Cinema Projection systems, HR Systems and much more.
Overall, cinema management software is essential for cinema operators to manage their operations efficiently and effectively, while providing the flexibility required for future enhancements. It enables cinema operators to provide an exceptional customer experience, and drive revenue growth.
Key Elements in a Cinema Ticketing System
A cinema ticketing system is comprise of several key elements that work together to enable customers to purchase tickets their movie tickets and for cinema operators to manage their operations effectively. These elements include:
- User interface: The user interface is the front-end of the ticketing system that customers use to purchase tickets. It should be easy to navigate and use, providing customers with a smooth and seamless experience.
- Ticket management: The ticket management system enables cinema operators to manage and control the sale and distribution of tickets. It includes features such as real-time availability of tickets, ticket pricing, ticket printing, and ticket validation.
- Payment gateway: The payment gateway is a critical element of the ticketing system that enables customers to make online payments for their ticket purchases. It should be secure and reliable, providing customers with confidence that their financial information is protected. The chosen payment gateway should be able to support the various different payment methods from eWallets to credit cards.
- Reporting and analytics: Reporting and analytics is crucial as it provides cinema operators with valuable insights into their business, including sales data and attendance figures. This information can be used to optimize marketing and promotional activities and to make data-driven business decisions.
- Integration with other systems: The ticketing system should have the flexibiliy to integrate with other systems used by the cinema, as it ensures that data is shared seamlessly between systems, reducing errors and improving efficiency.
These key elements of a cinema ticketing system work together to provide a seamless and efficient experience for both customers and cinema operators.
EASI OneTicket
EASI OneTicket: Cinema Management Solution
EASI OneTicket is a cinema management solution that helps cinema operators manage and optimize their operations, including ticketing, scheduling, inventory management, customer relationship management, reporting, and much more. EASI OneTicket can also be easily integrated with other systems to ensure a smoother cinema operations.
The cinema management software offers the following features and benefits:
- Fully integrated access controls with user-friendly interfaces for easy navigation.
- A single framework to manage ticket purchases, food orders and merchandise, which enhances operational efficiency.
- End-to-End (E2E) encrypted payment ensures secure transactions and improves payment processing efficiency.
- The solution supports multiple payment methods, including credit card, debit card, e-Wallet, and e-voucher redemption options, providing customers with flexibility.
- A centralized control system supports multi-pricing and multi-location operations, making it easier to manage complex operations.
- The robust reporting suite provides unique scoreboard and drill-down reporting, enabling cinema operators to make data-driven decisions.
- Built on industry-standard Microsoft database technology and Windows networking, the software ensures an easy to use and reliable and secure operation.
EASI OneTicket consists of the following 3 components:
- Cinema - Manages everything at the cinema from autogates to checkpoints or kitchen
- Head Office - Manages core business and operational activities including reporting
- Channel Sales - Manages all transaction channels
Our Services
Design & Consultation
Integration and Deployment
Design & Consultation
We design and develop customized self-service solutions that meet our customers' unique needs and requirements.
Hardware and Software
Integration and Deployment
Design & Consultation
We provide the necessary hardware and software components for implementing self-service systems, including kiosks, digital signages, mobile apps, and more.
Integration and Deployment
Integration and Deployment
Integration and Deployment
We handle the integration and deployment of self-service systems, ensuring that they work seamlessly with existing technology infrastructure and processes.
Maintenance and Support
Data Analysis and Optimization
Integration and Deployment
We provide ongoing maintenance and support services to ensure that self-service systems remain functional and up-to-date.
Data Analysis and Optimization
Data Analysis and Optimization
Data Analysis and Optimization
We help customers collect and analyze data on customer behavior and preferences, using this information to optimize self-service systems and improve the overall shopping experience.
EASI Cinema Solutions
EASI OneTicket: Cinema Solution
EASI OneTicket: Cinema Solution
EASI OneTicket: Cinema Solution
The EASI OneTicket Cinema Solution is comprised of different modules, including Box Office, Concession, Food & Beverage, Digital Signage, Checkpoint, Auto gate, Kitchen Display System, Theatre Management Solution Integration, and Management by Walking Around; to help you manage your cinema.
EASI OneTicket: Head Office
EASI OneTicket: Cinema Solution
EASI OneTicket: Cinema Solution
The EASI OneTicket Head Office module is a comprehensive cinema management solution that enables cinema operators to efficiently manage all core operational aspects, including movie management, sales, customer relationship management (CRM), on-screen advertisements, promotions, and key performance indicators (KPIs). With its intuitive interface and advanced features, the software streamlines processes, boosts efficiency, and enables cinema operators to provide a superior customer experience. Additionally, the software offers robust reporting capabilities, allowing cinema operators to generate the required reports with ease.
EASI OneTicket: Channel Sales
EASI OneTicket: Cinema Solution
The EASI OneTicket Channel Sales module streamlines cinema sales channels, including ticket purchases via web, mobile app, and e-kiosks, and facilitates payment gateway integration and API access.
Self-Service Kiosk
The self-service kiosk is an interactive and automated machine that allows users to independently access various services or perform specific tasks without the need for direct assistance from staff.
Cash Management
Secure and centralized cash management machines are designed to streamline and optimize cash handling processes in businesses. These machines are capable of performing various functions related to cash, such as accepting, counting, sorting, verifying, and dispensing currency.
Food & Beverage Solutions
Solutions aim to streamline operations, improve efficiency, and enhance customer experiences in various areas of the F&B industry.
Retail Solutions
Retail Solutions
Retail Solutions
Comprehensive software systems designed to manage and optimize various aspects of retail operations. These solutions include functionalities such as point-of-sale (POS) systems, inventory management, customer relationship management (CRM) and reporting analytics.
EASI SaaS Plan at only SGD198 per month!!