Theme Park & Attraction Park
Current Trends in the Industry
Self-service technology is a must-have and crucial to ensure optimal operating efficiency in theme parks and attraction parks in recent years. Here are some of the current tech that are employed in the industry:
- Mobile ordering enabled: Themed & attraction parks now offers mobile ordering/booking for food and beverages and even rides, allowing guests to place their orders and pay through their mobile devices. This not only reduces wait times and enhances the customer's experience, but also reduces the need for cash handling, physical menus and interaction as well.
- Self-service kiosks: Self-service kiosks allows customers to purchase tickets, upgrade passes, and make other transactions without needing to interact with a staff member. This can improve efficiency and reduce wait times, particularly during peak hours.
- Automated / digital lockers: Some theme & attraction parks have introduced automated lockers so that guests can rent to store their personal belongings while they enjoy the park. These lockers can be accessed through a mobile app or a kiosk, reducing the need for staff to manage lockers and increasing security for guests.
- Interactive maps: Many parks now offer interactive maps that guests can access through their mobile devices, allowing them to navigate the park and plan their day more efficiently. These maps may also include information on wait times, ride closures, and other important updates.
- Facial recognition tech: A growing number of parks are experimenting with facial recognition technology to enhance the guest experience and improve security. This technology can be used for ticketing, access control, and other applications, reducing the need for physical tickets or identification cards, enhancing consumer analytics and much more.
Overall, self-service technology has the potential to enhance the customer's experience, improve efficiency, and reduce costs for theme parks and attraction parks. As technology continues to advance, we can expect to see even more innovative self-service solutions in the industry.
What Fuels the On-Going Trend?
The changes in technology for theme & attraction parks is driven by several factors:
- Meeting current customer expectations: Customers have come to expect seamless and convenient experiences through technology when they are enjoying the parks. To remain competitive, theme parks and attraction parks need to adopt new technologies and features that enhances the guest's experience.
- Improving operational efficiency: Operational efficiency can be achieved through the use of technolgy in theme parks and attraction parks by streamlining and digitizing work processes, reduce customer wait times, and improving customer engagement. This can result in cost savings and increased revenue for the parks.
- Increasing revenue opportunities: Technologies such as automated / digital lockers and interactive maps can provide new revenue opportunities for theme parks and attraction parks. By offering these features, parks can improve on their revenue stream while providing a different way to engage with their customer to try out more rides with enhanced experiences.
- Staying relevant: As technology continues to evolve, theme parks and attraction parks need to stay up-to-date to remain relevant and appeal to current modern audiences. Failure to do so, can result in a decline in customer attendance and ultimately revenue.
- Enhancing safety and security: Technology can improve safety and security in theme parks and attraction parks by allowing for better crowd control, access control, and monitoring of guest behavior. This can reduce the risk of accidents or incidents and provide guests with a sense of security.
Overall, the need to evolve in theme park and attraction park tech is driven by the desire to improve guest experience, increase efficiency and revenue, and to stay competitive in a rapidly evolving industry.
Our Services
Design & Consultation
Integration and Deployment
Design & Consultation
We design and develop customized self-service solutions that meet our customers' unique needs and requirements.
Hardware and Software
Integration and Deployment
Design & Consultation
We provide the necessary hardware and software components for implementing self-service systems, including kiosks, digital signages, mobile apps, and more.
Integration and Deployment
Integration and Deployment
Integration and Deployment
We handle the integration and deployment of self-service systems, ensuring that they work seamlessly with existing technology infrastructure and processes.
Maintenance and Support
Data Analysis and Optimization
Integration and Deployment
We provide ongoing maintenance and support services to ensure that self-service systems remain functional and up-to-date.
Data Analysis and Optimization
Data Analysis and Optimization
Data Analysis and Optimization
We help customers collect and analyze data on customer behavior and preferences, using this information to optimize self-service systems and improve the overall shopping experience.
Theme Park & Attraction Park Solutions
Self-Service Kiosk
The self-service kiosk is an interactive and automated machine that allows users to independently access various services or perform specific tasks without the need for direct assistance from staff.
Cash Management
Secure and centralized cash management machines are designed to streamline and optimize cash handling processes in businesses. These machines are capable of performing various functions related to cash, such as accepting, counting, sorting, verifying, and dispensing currency.
Point Of Sale
Unmanned Store with RFID Solutions
The POS system is a computerized system used by businesses to process sales transactions. It is also the hub for keeping track of inventory, daily sales data, customer management, and manage price listings for every product or services.
Unmanned Store with RFID Solutions
Unmanned Store with RFID Solutions
Fully automated retail concept that utilizes RFID technology to create a self-service shopping experience that enable customers to shop without the assistance of human staff.
OmniLink Merchant Services (OMS) Printer
OmniLink Merchant Services (OMS) Printer
POS printer reinvented with advanced & comprehensive connectivity, for both online & onsite connection.
IP Camera & NVR
OmniLink Merchant Services (OMS) Printer
A software & hardware-based system used by businesses and organizations to manage and track visitors in a secure and efficient manner.
EASI Manager
EASI Currency Exchange Kiosk
Digital Signage
EASI Manager provides the flexibility to integrate with any 3rd party ERP systems and interfaces including SAP, ACCPAC,MYOB, UFIDA, NAVISION and SoftBrands.
Digital Signage
EASI Currency Exchange Kiosk
Digital Signage
Digital signage solutions are a versatile way to display content on digital screens at multiple locations. They support real-time updates of the displayed content, allowing for dynamic and timely information dissemination.
EASI Currency Exchange Kiosk
EASI Currency Exchange Kiosk
EASI Currency Exchange Kiosk
EASI's Self-Service Currency Exchange Kiosk is an automated money changer that simplifies the process of depositing and withdrawing foreign and local currency. With this solution, customers can easily exchange money without the hassle of going to a physical counter. The kiosk offers prompt currency exchange services, available 24/7, and can be conveniently placed in various locations like airports, hotels, banks, train stations, shopping malls, or theme parks.
EASI SaaS Plan at only SGD198 per month!!